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Quack's Meow Creations

Privacy policy

Effective Date: July 17th, 2025

At Quacks Meow Creations, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://quacksmeowcreations.bigcartel.com, place an order, or contact us.

1. Information We Collect

When you place an order or contact us through our website, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Shipping address
  • Order details

This information is necessary to process and ship your orders and to contact you if needed regarding your purchase.

2. Payment Information

We do not personally collect or store your payment information.

At checkout, you may be asked to enter credit card or payment details, but these are securely processed through trusted third-party platforms:

  • Stripe
  • PayPal
  • Link

These platforms handle your payment securely and in accordance with their own privacy policies.

3. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders
  • Respond to questions or concerns
  • Contact you if there is an issue with your order
  • Provide customer support

We use a third-party shipping platform called Pirate Ship to generate shipping labels and fulfill deliveries. Your name, address, and other shipping details are securely entered into their system solely for this purpose. You can view Pirate Ship’s privacy policy here: https://ship.pirateship.com/privacy

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We only share your information with:

  • Pirate Ship, for order shipping and fulfillment
  • Relevant postal services or couriers, for delivery
  • Payment processors (Stripe, PayPal, Link) to complete your purchase
  • Legal authorities, only if required by law

5. Data Retention

We keep your information for as long as necessary to complete your order and maintain good customer service. We may retain your order information for our records unless and until you ask us to delete this information.

6. Your Rights

You have the right to:

  • Request access to the personal information we have about you
  • Ask us to correct or delete your information
  • Withdraw your consent at any time (where applicable)

To make any of these requests, please contact us through our Contact Page

7. Cookies & Tracking

Our website may use cookies for basic functionality and analytics. These help us understand how visitors use our site and improve your browsing experience.

8. Security

We take reasonable steps to protect your personal information, including limiting access to your data and using secure platforms to handle your orders.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us on our Contact Page.